For customers who have successfully applied for our free return service, please follow the steps below upon receiving a free return shipping label from our customer service.

Return Guide:

  1. Download and Print the Free Return Label: Obtain your free return label and ensure it is printed for use.

  2. Securely Pack Your Returned Parcel: Safely pack your items and affix the printed Free Return label to the outer packaging.

  3. Drop off at Service Point: Head to your nearest post office or express station to scan your Free Return label and send your parcel.

If you're unable to locate a post office or express station nearby, please don't hesitate to contact us. We'll gladly provide you with the necessary service information. Your convenience and satisfaction are our priorities.

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